A Not Really Fictitious Success Story of An India Software Consulting Firm

There are many examples of IT start ups that achieved multimillion market capitalization overnight, and while one can relatively rarely invest in an India software consulting firm listed on a Western stock exchange, smart foreign investors injected billions of dollars into India-based enterprises that are involved in IT-related businesses.

The story of a fictional software consulting company established in India, can be tracked to a couple of decades ago when a wave of well-educated professionals started providing outsourced services to foreign-based enterprises. The global economy was on the rise, Western corporations sat on bags of cash, and entrepreneurs realized that the future lies with a set of new technologies that include computing, mobile devices, and emerging online opportunities. Leading universities and research centers in the Western world set the stage for the outbreak of technologies that were destined to change the shape of entire markets, to wipe out old business practices and introduce a brave new world where technology is king.

So, an India-based company has been established in, say, New Delhi, to provide software consulting services to a growing number of local enterprises which rapidly realized that in order to survive in this new reality they have to invest first in knowledge-based economical endeavors and then to look for foreign investors and customers that are in need of high-tech services but cannot afford to spend heavily on their respective home market.

The problem is that IT consulting and software development services require beforehand investment as well as patience and continuous efforts to build and develop relevant infrastructure, gain knowledge, and sustain an acceptable quality to pricing ratio in the mean time. The solution was to compete for outsourced projects that initially did not require advanced skills but helped India-based software consultants in gaining the required experience and know-how that enabled those firms to further advance their service portfolio and start providing services to complex software consulting projects. In the course of a decade, India's software consultancies established themselves as a leading market maker in the region, gradually setting foot in foreign markets through a constant flow of research and development projects which, at the end, resulted in the establishing of R&D facilities and centers that are now amongst the world-leading.

Indirectly backed by government investment programs in the field of technology infrastructure and technologies as a whole, the India software consulting firm we follow gained local reputation and then moved on to seek cooperation with multinational corporations. At that time, the world economy was shrinking, and enterprises was eager to outsource costly services overseas to reduce the burden of investment in technology, software consulting services including. Thus, our India-based company was fortunate to gain access to technologies and IT projects that have been previously available mainly to Western software consultants.

Like it or not, but the above developments resulted in an India software consulting firm being able to compete on equal terms with foreign counterparts and provide world-class service in the field of IT consulting.

Enterprise Data Warehousing and The Future of Business Software Systems

Enterprise data warehousing, a technology that powers organizational databases that are used mainly for reporting and analysis purposes, is not among those technologies that fuel media gossip but its importance for the future development of business software applications is nonetheless considered essential by all and every industry expert. Organizations, both government agencies and private enterprises need business software tools to analyze data and take insightful strategic decisions, while business intelligence tools largely rely on data warehouses to provide the necessary data integration and data access layers that make it possible for raw data to be transformed into readable reports in the application's interface.

To put it simply, data warehousing is an important element of all and every business software application in a global business environment where information is collected from numerous sources in real-time and where vast amounts of data must be stored, processed, and analyzed before taking an informed managerial decision. The technical details concerning this method and technology to store information in a reliable way and retrieve data for further reporting and analysis are not that important, but the main point is that data warehousing is now considered a must-have technology when the matter in question is to design and implement a reliable business application like an enterprise resource planning (ERP) system and other kinds of enterprise-level software tools.

Usually, a large organization would deploy different source systems while enterprise data warehouses allow for integration of data from multiple sources, thus enabling managerial staff to get access to all data involved in strategic decision making. A great part of the functionality of business software systems like ERPs and customer relationship management (CRM) applications involves dealing with databases on top of which complex reports are produced. Therefore, all those systems incorporate data warehousing functionality to store, catalog, and retrieve data and meta-data.

All those business intelligence tools, like any other similar tool in the past, are essential in running a successful business, business analysts agree. Systems that feature enterprise data warehousing functionality are still evolving, adding collaboration and industry-specific capabilities, while analytical software applications are now provided both as standalone solutions and software-as-a-service tools. Nevertheless, the core functionality of those systems is all the same and enterprise data warehousing is the technology that allows those business intelligence tools to operate as intended.

Analytical processing and market research are so important in a global business framework that business intelligence is more decisive than ever before. In a fast-changing online environment it is not only about storing data in a reliable fashion but to process those data fast and produce trustworthy reports and analysis. Modern organizations simply cannot afford to save on data warehousing technologies and tools for enterprise data warehousing as a technology and a method provides one of those competitive advantages that would be decisive for the overall success of an organization in the years to come.

Factors Determining Success of a Software Consulting Firm in India

Some authors and industry analysts in the West tend to oversimplify the factors that determine a software consulting firms in India success, constructing their argumentation solely on the basis of advantageous pricing provided to foreign customers by local software consultants and IT service providers as a whole. While this statement has valid grounds, the price of a service is never the sole, nor the primary factor influencing a major business decision to entrust a foreign-based service provider with IT auditing or contract an India-based firm to consult the implementation of a business software solution that may cost millions of dollars.

Like it or not, but India's software consultancies have grown not only in numbers, which results in additional pressure to lower prices, but have gained the necessary business and technology know-how to compete on equal terms with rival IT consultants in the West. While the pricing of a service might be a decisive factor for small businesses seeking software consulting services abroad, medium sized and large corporations pursue a certain level of reliability, professional background, and in-depth knowledge. Therefore, a large multinational corporation would rarely pick a software consultant that is not well-prepared to perform the task whatever the price of its service might be.

Evidently, India's software consulting firms are in position to offer advantageous pricing due to the local labor market specifics; nonetheless, they have fought hard to attract business customers and have set foot in the world markets only following a period of knowledge gaining, where local companies provided service as contractors to foreign-based entities. Western-based business customers started outsourcing small software projects to India some two decades ago but since then the local IT industry, backed by heavy government investment in education and infrastructure, have gradually grow into a world leader in the field of software outsourcing, which gave a marked boost to related services like software consulting.

India's software consultants are now well-equipped to perform complex tasks and successfully complete sophisticated projects, and even started hiring foreign-educated professionals attracted by the career growth opportunities offered by local IT consultancies. This is even more remarkable bearing in mind that only a few years ago India experienced a brain drain of IT professionals.

One should also be aware that a software consulting firm in India is destined to perform in a highly competitive marketplace; therefore local companies cannot afford to lose customers due to poor service because one should not leave India to find another reliable service provider. Furthermore, working in the foreign markets, India-based software consulting firms have gained both technology and industry best practices knowledge that now allow those companies to meet the requirements of leading multinationals. 

Thus, a software consulting firm in India is no more only an advantageous source of affordable services in the field of software consulting but a major player when the matter in question is to find the right price to quality ratio.

IT Software Consulting and Effects of Globalization

A number of businesses, all of a sudden, found they have to compete in a global playground where the rules of the game are quite different from those market practices they have been used to, IT software consulting a good example of such an industry. Software consultants were forced to adapt to the challenges of a fast-paced industry where customers do not feel any obligation to get services on the local market nor there are any technical difficulties to get a reliable and more affordable service based abroad.

Unlike other businesses that are heavily influenced by effects of globalization, IT software consulting should bet on proper infrastructure and know-how rather than on mobility and country-specific offers that characterize other industries trying to adapt to a global economic system. In fact, it is quite likely that two corporate customers would require the same quality and affordability of service regardless of their location or annual turnover.

In the world of business corporations based in developed economies are not likely to be happy to pay more for a service that is based in their home country only to support local providers, instead numerous enterprises look for services abroad if they can get the same quality provided at more advantageous terms. Therefore, software consulting is in the forefront of a new phenomenon, software development and consulting outsourcing, which gradually gains strength along with the widening globalization of the world economy.

The not so unlikely winners of such outsourcing are countries in the regions of Asia/Pacific and Latin America, along with a few countries in Central and Eastern Europe, which have managed to invest in knowledge-based industries, with India leading the pack in terms of software development and consulting projects outsourced to local service providers and software developers. Market analysts have predicted such development ever since India emerged as a major player within the group of BRIC countries: Brazil, Russia, India, and China, whose pace of economic growth exceeds by far the pace of growth reported within the group of so called developed nations, including the United States, Canada, and leading European economies.

Thus, India have managed to create a vivid IT software consulting industry, backed by government investment in infrastructure and technological development, higher education including. Software consulting business is a rare mix of advanced technological knowledge and traditional pricing methods heavily influenced, however, by modern means of communication and other technologies that allow for successfully performing certain tasks remotely. India's high-tech centers in Mumbai, New Delhi, and Pune are considered among the world's leading, thus giving a boost not only to local software developers and projects in the field of software and hardware research, but also to reliable IT software consulting services that are able to compete on equal terms with industry market makers.

Obviously, globalization affects much more aspects of IT software consulting business, but India's success in the field is a good sample how an entire industry can be built from scratch but with eventual benefits that will be provided by globalization in mind.