Showing posts with label Enterprise Portal and Content Management. Show all posts
Showing posts with label Enterprise Portal and Content Management. Show all posts

Sunday, 22 July 2012

Corporate Training Should Be Part of Any Long-term Business Strategy


Corporate training and IT training can help businesses markedly reduce costs in the long-haul and set aside funds to be invested in continuous improvement of staff professional qualifications thus boosting overall competitiveness of an enterprise. Evidently, most employers expect their employees to be familiar with business software suites that include word processing applications, spreadsheets software, and solutions to design presentations. Modern business software, however, include software systems that vary from content management systems (CMS) to customer relationship management (CRM) applications to complex enterprise resource planning (ERP) solutions, while these software solutions require extensive training to familiarize with the overall concept of the respective software and get best results.

Implementation of an ERP system can take months, even years, to complete and there is no reason to believe that even the most devoted employee will be able to familiarize with such a complex software application only by experimenting with various built-in functions. Corporate training is integral part of best industry practices when the matter in hand is implementation and adoption of new business software, while ongoing IT courses are a good method to keep employees in touch with newest technologies in a particular field of business. There is a good reason for such a continuous IT training, with the main driver being the ever changing business environment where enterprises increasingly rely on software solutions to take competitive advantage over their rivals. Modern-day businesses rely heavily on cutting-edge technologies, of which many are real-time or close to real-time technologies, and the lack of expertise in this field can have bad consequences for the business as a whole.

Usually, companies socializing in the field of software development and implementation of business software systems, also provide training courses that can be performed both on the premises of the customer or in a specialized facility as part of the software adoption process. Nevertheless, businesses can make a step further and invest in continuous education of their employees, achieving a higher level of faultless operation and enhancing overall business performance and productivity, which in turn results in better overall financial results. Furthermore, IT training can be performed in a manner to incorporate the overall corporate virtues, thus evolving into a broader corporate training whose aim is boost loyalty, strengthen inter-departmental and personal relationships across the entire organization, and, in the end, create a better work environment.

Self-confidence matters and it is counterproductive not to invest in training of employees who have difficulties dealing with a software system. Modern-day business software can be a thorn in the ass even for an experienced software developer, so the average employee should undergo proper corporate training before one would expect him or her to produce acceptable results and perform according to established corporate standards. An untrained employee lacks self-confidence and in turn the entire organization would suffer.

Advocates and critics of ongoing corporate training differ mainly on topics like what should corporate training cover, agreeing that corporate training is a best industry practice per se. That said organizations that have adopted corporate training and ongoing IT courses as a best practice are considered generally more competitive and prepared to meet the requirements imposed by an increasingly technology-bound business environment. Of course, investing in such programs should be financially justified but it is worth taking a look at reports revealing that a better educated employee is generally happier, more productive and less prone to look for a job elsewhere.

Various training programs can be used to increase employees’ motivation, which is an important factor to consider when assessing whether an organization is set to succeed or fail in the long-run. Love it or hate it but corporate training should be a major element of a successful business development strategy.

Tuesday, 1 May 2012

What Drives the Success of Web Portal Development in India?


Whether it is a personal or a corporate portal, a growing number of customers worldwide look for services related to web portal development in India to get first-class yet affordable product. Web portal development is still a rapidly growing business, with huge potential for further expansion, despite that the first web portals have emerged a few decades ago. The inevitable need to collect and present data from various sources at one site, to place offers and make trades online, to communicate with individuals and businesses gave birth to different types of web portals: from personal to corporate to governmental to tender portals.

Equipped with features like free or paid email services, stock quotes, news, and research tools, web portals are considered a major driver of the Internet’s progress as a whole, while organizations, both private and governmental, are eager to promote their own personalized web portals that might be public or not. Thus, fueled by excessive demand, web portal development evolved into a lucrative business, while the affordability of portal development services soared, especially quality services provided by reputable software developers and vendors. This undesired development, from customer’s point of view, had happened mainly because of the concentration of web portal development services in the West where market fundamentals presuppose higher costs of web and software development as well as higher payroll costs.

Gradually, this Western hegemony in the field of software development, including web development and portal development, has faded away, after new market players from Asia, Central and Eastern Europe, and Latin America unveiled products and services featuring high quality and reasonable pricing. Today’s market for web portal development is much more customer friendly in terms of pricing, customization, implementation and support services available to customers as well as in terms of number of providers to choose from internationally. Moreover, the emergence of advanced online collaboration technologies has largely eliminated the obstacles preventing enterprises from adopting solutions developed abroad and installed or hosted internally through the means of remote assistance.

Web portal development in India is a relatively new phenomenon; nevertheless, the market is growing at tremendous pace, powered by rapidly expanding demand for outsourced software and web development services, mainly in the West. At present, even large multinationals outsource web portal development, implementation, and support to India-based vendors, looking for external expertise, optimization of costs and more affordable service. While the costs of web portal development in the Western hemisphere have plummeted markedly in the past decade, software developers in Asia/Pacific region are still unequaled in terms of price/quality ratio, giving them notable competitive advantage over rivals.

This is of particular interest to medium- and small-sized business looking for affordable solutions to design and implement an organizational web portal. Such an organizational web portal may feature advanced capabilities like online collaboration tools, workflow management, content management, as well as ability to connect to the system remotely and safely through a module designed to controls user access. In fact, those types of systems are widely adopted across virtually all industries and within enterprises of all sizes, which in turn means that India’s software developers can apply their skills in many different spheres where website portals are used.

The recent emergence of cloud computing as the next big thing raised questions whether the Cloud is to put an end to locally hosted and administered web portals, both public and private, while offering even greater opportunities for those involved in web portal development. As far as the cloud is considered a growingly safe environment, software developers and customers alike can take advantage of advanced third party software and hardware infrastructure to develop, host, manage, and administer web portals, which also greatly reduces the overall cost of running a public or a private web portal. Thus, web portal development in India is now trying to expand into the territory of cloud computing, where promising opportunities are hiding.

Monday, 9 January 2012

How the Concept of Portal Intranet Workflow Is Working

Portal intranet workflow cannot be dissected outside a specific corporate or industry environment because workflows and workflow management are industry-specific and can serve different purposes within different contexts, scholars and professionals agree. Workflow and workflow management  are only one of many constituents of a corporate web portal, where the power of modern-day intranets is used to deal with complex tasks that involve collaboration between work groups, content management, and workflow management software within enterprises of all sizes.

Contemporary enterprises rapidly pile tons, actually terabytes of information that should be managed efficiently and accessed according to hierarchical access level trees. A corporate intranet portal is able, in theory, to provide the means to combine access points, applications, and information processing and analyzing tools that should create a valuable tool for accessing, processing, and publishing content (virtually everything can be considered content, starting from customer support forms, to invoices, and personal work calendars). Thus, corporations can gain significant competitive advantage by automating various tasks and crating algorithms to deal with their rapidly, and inevitably growing documentation.

An enterprise portal usually features personalized views and is intended to be used in a multi-user environment where managers and personnel can easily interact, collaborate, and utilize various embedded or third-party applications. Workflow management, within such a context, is taking advantage of integration of tools used to automate and handle various tasks, including scheduling, project tracking and reporting, making revisions of different documents, etc. Most workflow management systems rely heavily on alarms and alerts related to various tasks; therefore, software vendors incorporate advanced alarm modules into workflow management systems intended to be integrated into an intranet portal. Alerts generated by the system may be related to possible issues or risks to projects under way but can also signal that new content is added to the intranet portal or important information has been changed or edited.

Workflow management deals with repetitive tasks and portal intranet workflow can be considered an example of a machine (not a physical machine but a mechanism to collect, process, and disseminate content) where content is processed according to preset rules and managed in a strictly planned manner. In a business context, portal intranet workflow involves repetitive application and performance of a thoroughly designed plan to accomplish particular goals. In this regard, scholars gradually realized that information flows are far more adaptive than their mass and energy counterparts, while information flows are also characterized by their low cost compared to mass and energy flows.

Thus, an enterprise portal, with the help of workflow management software modules, improves the overall efficiency within an organization by alerting individuals or groups that a task should be performed and transferring the task between those responsible for its completion until the project is complete. This is an extremely simplified model of workflow management, though.
Portal intranet workflow is usually also subject to strict access rights rules to eliminate risks of accessing, editing, or deleting content that is intended for restricted use only.

Monday, 2 January 2012

Basic Advantages Provided by Enterprise Data Warehousing

Modern-day enterprises have to deal with large amounts of information, often processed in real-time, thus enterprise data warehousing emerged as technology aimed to satisfy the needs of rapidly growing number of business customers. Data warehousing is applied in various business software solutions designed to support and facilitate overall decision-making process, enabling managers to easily retrieve and analyze data. Initially, data warehousing solutions have been regarded as relatively costly technology, affordable only to large corporations, but the maturing of this type of software architecture and the emergence of software outsourcing reduced markedly the cost of implementation of data warehousing solutions.

Low entry and maintenance costs determine a major benefit enterprise data warehousing solutions provide to both small and large corporations. Furthermore, data warehousing can be applied in, and is a required element of, a wide range of software applications designed to support financial forecasting, call record analysis, trend analysis, logistics and inventory management, etc.

The three-layer software architecture of a data warehouse and its ability to maintain a copy of information obtained from the source transaction systems used within a broader software solution enables the software to integrate data from multiple source systems. This functionality is extremely advantageous for fast developing businesses witnessing noticeably growing flow of information from various data sources that cannot by easily processed by average customer relationship management (CRM) systems. Thus, a single common data model is introduced and utilized, which provides obvious competitive advantages to business customers.

In fact, contemporary business analytics can hardly cope with the increasing information flow without the help of data warehousing solutions, which also provide data warehouse encryption required by an overwhelming majority of large business customers. Furthermore, business data should be restructured in a way that makes sense to business users, while spreadsheet solutions are not able to deal with the complexity of the task in the framework of medium-sized and large businesses.

An enterprise can do well without deploying data warehousing solutions and still enjoy sustainable business development if the long-term corporate strategy does not envisage expansion to large and crowded markets and rapid growth of customer/supplier relationships. Actually, this is true for most small-sized enterprises that can run their day-to-day business with the help of common CRM solutions.

On the other hand, medium-sized and large businesses cannot cope with increasing pressure from competitors without deployment of some type of enterprise data warehousing solution to improve the overall data management and analytical capabilities of their respective business management software. Integrated data warehousing systems are therefore becoming widespread within a variety of industries, ranging from retailers, to manufacturers, to financial institutions.

Only a limited number of large corporations were able to afford an expensive business software solution incorporating data warehousing technology during the late 1980s and early 1990s; but two decades later the IT industry has also matured and software vendors from Asia/Pacific region and Central and Eastern Europe provide cheaper alternatives to solutions offered by Western software developers. Application development outsourcing and the emergence of software-as-a-service (SaaS) and infrastructure-as-a-service (IaaS) offer opportunities to businesses to further lower costs of enterprise data warehousing and obtain both ready-to-use and tailored hardware and software solutions in a very competitive market.

Friday, 11 November 2011

Improving Intranet Workflow through Web Portal Development

Corporations witnessed their intranets grow tremendously in the past two decades and web portal development is now an integral part of a complex process of developing corporate portals, designed to improve workflow and provide advanced functionality to employees and customers. During the past years, corporate portal intranet workflow has become increasingly hard to manage, while corporate IT departments were under growing pressure to optimize corporate web portals and offer personalized tools for management of data, information, and applications utilized by users. As a result, today’s web portal development increasingly involves design and implementation of software aimed at corporate users, instead of development of classic web portals intended to serve as entry points to information available on the Internet.

Workflow management within corporations offers numerous challenges to both webmasters and IT professionals, with user-generated content growing rapidly. Therefore, software vendors offer various ready to use and custom solutions to deal with the increasing amount of data, stored in numerous file formats, that is hampering the flawless workflow of business operations. In general, an intranet portal would provide access to variety of corporate applications and information stored in company databases, while personalization offered by such gateways markedly improves the overall efficiency of the system.

The corporate workflow process can be improved by integrating various software tools with an existing enterprise portal, with most corporate portals featuring built-in email, calendar, and scheduling capabilities. Furthermore, many corporate portals, designed by reputable software developers, are highly customizable and configurable, enabling users to personalize views, take advantage of custom modules, and collaborate in a multi-user environment.

Workflow automation is considered an important tool to boost overall efficiency within an enterprise, and web portal software allows creation of personal and group alerts that are triggered if a pre-defined event occurs. In addition, corporate web portals offer virtually unlimited opportunities for creation of templates that automate workflow and do not require extensive knowledge of programming languages.

Web-based portals, as a rule, can be accessed from any location and any type of computer, thus providing improved workflow management abilities, while employees are able to access and modify corporate documents from remote locations at any time. Usually, the corporate data is stored in a centralized data repository, which allows for faster indexing and searching of information and facilitates data backup procedures within an enterprise. Those factors have indirect positive impact on business performance and help reduce the overall costs of running a business.

Some authors claim that security issues might prevent intranet portals from achieving their projected effectiveness. Nevertheless, modern intranet portals utilize web-based technology and applications that allow webmasters to apply highly centralized approach toward security, monitoring and granting/revoking access permissions within seconds. Evidently, the majority of intranet portals that allow users to connect from remote locations could become victims of a targeted computer attack but this is a relatively small price to be paid for having a modern business system.

Overall, web portal development is a growing market for developers offering services to enterprises that plan to boost efficiency through creation and maintenance of intranet portals that also facilitate collaboration within larger corporations.